Unisys Launches New Unified Messaging Services for Asia-Pacific TelcosEnables APAC telcos to offer subscribers innovative products that combine fixed, mobile and data messaging into converged services
SYDNEY, 21 May 2009 – Unisys Corporation (NYSE: UIS) announced today the launch of its fully converged messaging service, integrating fixed, mobile and Voice over Internet Protocol (VoIP) telecommunications to support the Australian and Asia Pacific telecommunications market.
The service, part of the Unisys Messaging Bureau, enables telecommunication service providers to offer their subscribers products that combine their fixed and mobile and data messaging requirements in innovative new converged messaging services. These include a single voice mailbox that combines messages left on separate VoIP, mobile and fixed phones, and a web-based tool to access and manage fax, voice and email messages in one inbox.
Telecommunication service providers would use the Unisys Messaging Bureau as an outsourced application within their own branded products. The new Unisys solution provides a cost-effective way for telecommunication companies to modernise applications, and the flexibility to offer innovative services tailored to their customer needs For example, small business customers, such as a real estate agent who is always on the move, could use the single mailbox for fixed and mobile calls to keep up to date with incoming calls, faxes, appointment bookings and messages that are sent to their mobile or office phones, including VoIP devices.
Similarly, a telco could opt to provide customers with a powerful online converged messaging service to access and manage voice or fax messages over the web when they are roaming or off the network.
“The new solution uses some clever Unisys technology to allow voice calls arriving on either a legacy voice network or a next generation data network to be seamlessly controlled and efficiently managed to provide the converged messaging service,” said Ms Sue Carter, vice president, Commercial Industries, Unisys Asia Pacific. “The hosted applications available in Unisys Messaging Bureau take advantage of our strong heritage providing messaging services to the telecommunication sector, and our strength in application modernisation and outsourcing. In addition, the technology is underpinned by high levels of service assurance and performance from a dedicated team of highly experienced messaging experts who support and operate the Messaging Bureau from our local Unisys Telecommunications Centre of Excellence in New Zealand.”
The Unisys converged messaging service is part of the comprehensive Messaging Bureau of hosted application services that Unisys offers to telecommunication companies across Australia, New Zealand and Asia. Drawing on almost 20 years experience in messaging services, and expertise from the Unisys Telecommunications Centre of Excellence based in New Zealand, Unisys Messaging Bureau integrates creative third party innovations with secure, highly reliable business messaging applications that are used by some of the largest telecommunication companies across the globe.
About Unisys
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialise in helping clients secure their operations, increase the efficiency and utilisation of their data centers, enhance support to their end users and constituents, and modernise their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With more than 28,000 employees, Unisys serves commercial organisations and government agencies throughout the world. For more information, visit www.unisys.com.
About Unisys Asia Pacific
In Asia Pacific, Unisys delivers services and solutions through subsidiaries in Australia, New Zealand, China, Hong Kong, India, Korea, Malaysia, The Philippines, Singapore, Taiwan and Thailand and through distributors or resellers in other countries in the region. For more information, visit www.unisys.com.au
Contact
Claire Hosegood, Unisys, 0411 253 663
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